One of the many tasks undertaken by the United Nations is to protect human rights around the globe while also working to create more sustainable and climate-friendly development. As such, the UN has recently taken a healthy interest in the development of artificial intelligence, hoping to develop guidelines that allow us to get the most value out of AI without creating more significant problems.

AI has become a major tool all throughout the modern economy. Businesses are using technology with built-in AI, and that’s because it improves operational efficiency. Let's take a look at some of the benefits small businesses can take advantage of with AI.

Telephone systems are a crucial part of any business. Voice over IP, or VoIP, takes telephone systems one step further by making the service more accessible, flexible, and affordable for SMBs. Today, we want to highlight some of the benefits you can expect from using a VoIP system.

Digital storage has exploded, in no uncertain terms, over the last few decades. While hard disk drives (HDDs) were the predominant storage format for most of that time, today’s faster and hardier solid-state drives (or SSDs) are becoming more affordable and popular.

However, there are still plenty of HDDs out there, all far more prone to breaking than their more advanced counterparts. So, how can you tell when a hard drive failure is pending?

We have frequently espoused the benefits of data backups, referring to how critical they are should your business experience a disaster at any scale. However, there is always the concern that your backups could also be altered negatively. This is one reason that immutable backups exist.

Let’s take a few moments to examine the concept of an immutable backup and its benefits.

With mobile devices being such a big part of doing business, It’s crucial that your business has a plan to manage them. Many times this comes with a lot of hand-wringing. One of the biggest issues is whether or not the business invests in their employee mobility or if they simply demand that they gain use of employee-owned devices. In today’s blog we’ll go through the mobile management strategies of Bring Your Own Device (BYOD) and Corporate Owned, Personally Enabled (COPE).

Software fuels most businesses nowadays, even the small shops down the street. Depending on the size and scope of the business, however, managing software can be complex and downright unfun. Today, we want to highlight a type of tool that your business can find great value in: a software management solution.

Every business relies on technology for at least part of its operations. This means that every business—particularly those with operations that make IT an essential part of the process—will need access to some form of IT support.

For most small and medium-sized businesses today, managed IT is the best option. Let’s discuss a few reasons why this is.

With technology being such a massive part of business today, many organizations are looking to use it to their advantage. One aspect of the business that is increasingly significant is their ability to stand out amongst their competition. Let’s take a look at a few technologies that can improve your organizational marketing efforts.

Businesses are constantly trying to find a way to best use their data. Whether it is creating a business intelligence strategy, integrating artificial intelligence, or for simple analytics, without having accurate, reliable data, the insights you derive can be misleading and end up costing you. That’s why it is important to know how to scrub or clean your data. Having access to clean data is essential for anyone involved in business intelligence or AI. Today, we will discuss the issue and give you a simple guide to help you get started.

Voice over Internet Protocol, or VoIP, is a technology that enables phone calls over the Internet. It offers a modern alternative to traditional phone lines with various advantages, like cost savings and advanced features. VoIP is revolutionizing business communication and is an essential tool for today's organizations, particularly with the rise of remote work. Here's why it's so popular among modern businesses.

There's a lot of pressure on (often understaffed and overworked) internal IT teams to manage and maintain increasingly complex systems. For businesses noticing signs of strain on their IT staff, seeking assistance from managed services providers (MSPs) could be the remedy. Here's how an MSP like us can alleviate the pressure and contribute to workplace wellness for all.

Professional services make up a significant portion of the business landscape. They can be broadly defined as any organization with trained professionals at the center offering a service of note. The most common professionals under this umbrella term are lawyers, agents, consultants, and others who help businesses in their day-to-day operations. Let’s explore some of the technology that fuels professional service providers.

Part of doing business is understanding certain types of trade-offs related to the decisions you make. Specifically, we want to highlight opportunity cost as it relates to technology. What is the opportunity cost of technology, and why is it an important concept for a business owner to grasp?

Ensuring that your organization's file-sharing policies and procedures are built to enhance security can significantly impact collaboration, distinguishing between efficient, streamlined processes and time-purging, wasteful practices. Navigating this terrain can be a challenge. Let’s explore several best practices your organization can adopt to optimize file-sharing.

Information technology offers businesses of all sizes significant benefits, very much including small and medium-sized organizations. Let’s go through five modern tools that offer this kind of inclusive utility to the point that we see them as essential for successful business operations today.

Your Android smartphone is a computer in and of itself; as such, it runs with an operating system installed. You install programs on your smartphone the same way you install them on your computer, although the process is more complicated. Today, we want to explain the types of files that the Android operating system uses to install apps on your phone, as well as why it might be a good idea to let the Google Play Store do the hard work for you, in terms of locating and installing apps.

In business technology, automation reigns supreme, especially for tedious tasks that offer little to the individual performing them. Remote management epitomizes such tasks, and strategic automation can greatly enhance organizational productivity. Let’s examine how automation can help you stay proactive. 

Do you have employees who struggle with their technology? Chances are that there will always be individuals who are not as proficient with it as you might expect, and without a dedicated IT resource to ask for assistance, they might get frustrated and disengage with their work. You need to provide the right support to your employees, and you’re in luck; we have just the right solution to your problems: a help desk!

The modern workplace wouldn’t exist as it does without the advent of wireless Internet or Wi-Fi. Understanding how your wireless router works can be incredibly helpful for any business owner, and it can help you get even more out of your wireless connection. Today, we want to share some information about wireless routers that can help you use them more effectively.