What's Included
vCIO & strategic consulting
- Quarterly strategic business consulting meetings focused on business development and technology alignment
- Annual strategic vision planning session with your Executive Consultant
- Technology roadmap development — planning investments 12–36 months out
- Vendor management guidance — unbiased recommendations, not commission-driven upsells
Full environment documentation
- Complete documentation of all covered hardware, software, and configurations
- Network and infrastructure diagrams kept current as your environment evolves
- Critical business application documentation maintained in a secure system
- Accessible to your team — documentation belongs to you, not us
Client performance dashboard
- Customized dashboard showing KPIs and performance metrics for your environment
- Full real-time transparency — no black box, no guessing what Techworks is doing
- Track uptime, ticket trends, patch compliance, and more at a glance
Proactive policy & governance
- Server and network policies managed to industry best practices and your specifications
- Group policy, VPN configuration, content filtering, and file security management
- Firewall policy reviews and updates on an ongoing basis
- Automatic access to Techworks-developed scripts and patches as they are released
What A VCIO Actually Does For You
More Than Break/Fix:
A virtual CIO (vCIO) acts as your in-house technology executive without the executive price tag. They bring an outside perspective, deep technical knowledge, and a genuine stake in your business outcomes. Think of it as having a CIO on your leadership team — one who also happens to have a full technical team behind them.
Who This Is For
The Hard Truth About Backups:
Growing organizations that need strategic IT guidance but aren't ready to hire a full-time CIO or IT director. Also ideal for any business that has struggled with technology decisions in the past or wants a clear picture of where their IT investments are going.
