It should come as no surprise that cybersecurity is a big challenge for businesses and individuals alike. The problem: life pretty much revolves around being online these days, so there’s no avoiding it. Therefore, it’s your responsibility to ensure that any data you collect from your customers, employees, and other key stakeholders in your business is well-protected, otherwise you will face severe consequences.

Smart speakers have been around for a while, but let’s be honest—they haven’t exactly changed the world. Sure, they’re great for playing music, setting timers, and answering random trivia questions, but beyond that? Not much has evolved. So, how did we get here, and what’s next? More importantly, can they actually be useful for businesses, or are they just another gadget collecting dust?

Besides all of those people who are advocating for the scaling back or non-implementation of tools to save jobs, most people understand the benefit of automation when it makes sense. Not only do machines tend to do certain tasks more effectively, they never willingly take a day off. Unfortunately, for every task that needs to be completed less than half can be automated, and that number drops even further when you take into account everything a human does at their job. Today, there are very few jobs that can be fully automated; even as AI has begun to be used more for business. This week, we wanted to discuss why automation may not be the answer you are looking for and why training humans holds a lot of value.

If I were to ask you what technology your business possessed and where it all was right now, could you give me an answer? If not, you’ve demonstrated the importance of keeping an accurate inventory of your business’ IT.

So, let’s go over some best practices to make managing your business’ IT inventory more effective.

We’ve all had to confirm we’re not a computer when attempting to log into an account. This is the core purpose of what once was called CAPTCHA… the Completely Automated Public Turing test to tell Computers and Humans Apart. However, it seems surprising that computers don’t easily overcome these simple-seeming tests.

Let’s dig into why these simple tests actually are effective at differentiating between human users and automated bots.

We can’t tell the future—no one really can—but it is both possible and vital to make predictions based on present trends and current events. Let’s look forward to the rest of this year to see what predictions we can make for business IT and the notes we should all take over the next few months.

In the United States, tax season is prime time for hackers to take advantage of law-abiding, tax-paying citizens. They do this through all kinds of nefarious activities, such as phishing attacks conducted through text messages and emails claiming to be from the Internal Revenue Service. If you want to avoid getting scammed this tax season, be sure to keep the following tips in mind to stay safe while you conduct your typical tax routines.

Unfortunately, crises happen, so the only responsible course is preparing your business to deal with them. Let’s walk through what modern crisis management should look like for businesses of all sizes, identifying the steps to address these risks and protect your operations.

Despite some of the headlines that we saw last year, it wasn’t all bad news regarding ransomware. Critically, 2024 saw ransomware payments plummet by hundreds of millions of dollars… despite many large-scale attacks and one record-breaking whaling payment of $75 million by one victim.

This is undeniably great to hear… but with that in mind, we cannot let ourselves slip into complacency.

Hardware is far from the most fun topic for a business owner to learn more about, but that doesn’t diminish its importance. If you want to ensure your business stays ahead of the game, then you need to be strategic about your hardware implementation. Otherwise, you risk falling behind, put your business in danger, and—even worse—imperil your budget. Today, we want to help you get the most out of your hardware, long before you have to invest in anything new.

Windows 10 is rapidly reaching the end of its secure lifetime, with support scheduled to end on October 14, 2025. While this doesn’t mean that the OS will no longer be available to use, it does mean that it will no longer be able to be safely and securely used—a critically important distinction.

That is, however, unless you pay for the Windows 10 Extended Security Updates… but is this a feasible or maintainable strategy for businesses?

Running a business is already confusing enough without worrying about security at all times. Whether you’re a small business owner or a multi-level enterprise, security is just as important for all the same reasons. Today, we want to share a couple of security strategies you can implement today to feel better about the current state of your infrastructure moving forward.

Happy Valentine’s Day! Today is a day to celebrate love, romance, and every butterfly that has ever fluttered in a stomach. However, the greatest loves can bring the greatest sorrow… particularly when the time comes to say goodbye.

Take Windows 10, for instance. PC users have loved the OS for a decade, but in a few short months, it will no longer be a good relationship for anyone—particularly business users—to maintain.

Nowadays, the average business leans pretty heavily on mobile devices to some degree, particularly as they make business productivity—and thereby, competitiveness—more easily attainable. However, this also makes it essential that a business using mobile devices has a means of managing them effectively.

Let’s explore the concept of mobile device management, and discuss some ways that your business can take advantage of it.

Ronkonkoma, NY, February 10, 2025 — Techworks Consulting, Inc., announced today that CRN^®, a brand of The Channel Company, has recognized Techworks Consulting, Inc. on its Managed Service Provider (MSP) 500 list in the Pioneer 250 category for 2025.

CRN’s annual MSP 500 list is a comprehensive guide to the leading MSPs in North America. These companies deliver essential managed services that enhance business efficiency, simplify IT, and optimize return on technology investments for their customers.

The annual MSP 500 list is divided into three sections: the Pioneer 250, which recognizes MSPs focused on the small-and-midsize-business market; the Elite 150, recognizing MSPs with a blend of on- and off-premises services for mostly midmarket and enterprise customers; and the Managed Security 100, spotlighting MSPs with cloud-based security services expertise.

The MSP 500 list showcases and celebrates MSPs that are driving growth and innovation. These solution providers empower businesses with complex technologies so they can achieve their business goals without stretching financial resources.

At Techworks, we pride ourselves on our ability to anticipate and meet the evolving technology needs of our clients. Our comprehensive suite of managed services is designed to enhance business operations, simplify IT management, and maximize return on technology investments. By leveraging cutting-edge technologies and a customer-centric approach, we empower businesses to focus on their core objectives while we manage their IT infrastructure.

“The solution providers on our 2025 MSP 500 list deliver innovative managed services portfolios that enable clients of every size to be more agile and optimize their IT budgets as they grow their business,” said Jennifer Follett, VP of U.S. Content and executive Editor CRN, at The Channel Company. “These are the companies that anticipate client tech needs and develop groundbreaking services and solutions that let customers focus on their core business so they can accelerate success.”

“We are honored to be recognized by CRN as one of the leading managed service providers in North America,” said Chris Coluccio, CEO of Techworks Consulting, Inc. “Our inclusion in the MSP 500 list, specifically within the Pioneer 250, Elite 150, or Managed Security 100], highlights our commitment to delivering innovative and reliable managed services that drive business growth and efficiency.”

The MSP 500 list will be featured in the February 2025 issue of CRN Magazine and online at www.crn.com/msp500 beginning February 10.

About The Channel Company
The Channel Company (TCC) is the global leader in channel growth for the world’s top technology brands. We accelerate success across strategic channels for tech vendors, solution providers, and end users with premier media brands, integrated marketing and event services, strategic consulting, and exclusive market and audience insights. TCC is a portfolio company of investment funds managed by EagleTree Capital, a New York City-based private equity firm. For more information, visit thechannelco.com.

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© 2025 The Channel Company, Inc. CRN is a registered trademark of The Channel Company, Inc. All rights reserved.

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Websites also make excellent use of keyboard shortcuts you use every day to improve your productivity. YouTube is an excellent source of entertainment and education, so today, we want to help you get more value out of it with keyboard shortcuts. Here are some of the best that you should know.

Phishing is the most common way hackers “get you,” so /to speak, but have you ever wondered why it’s so effective? Today, we want to explore the reasons why phishing schemes are so enticing to even the most security-conscious individuals out there. You might be surprised to know that even security professionals can fall prey to these types of attacks, and for very good reasons.

Your business needs software, along with the various integrations it allows for to keep your operations going. A little planning goes a long way, especially if you want to get the best return on your investment. Today, we want to look at how you can find the right mix of software for your business without breaking the bank or experiencing the dreaded “tech sprawl.”

Every business’ worst nightmare is a data loss incident, and if you’re caught unawares, such an incident can set you back financially and operationally for months. Today, we want to cover some of the common data your business collects that you absolutely need to have backed up. If you don’t, you could become subject to serious fines due to regulations and other industry-specific mandates.

As you should be aware by this point, the Windows 10 operating system is reaching its end of support on October 15 of this year—meaning that it will no longer receive updates of any kind afterward, including critical security updates. What you may not know, however, is that Microsoft is following suit and pulling Office support around the same time.