What's Included
Managed server backups
- Daily automated backups of your server files
- Secure offsite replication — your data exists in multiple locations
- Onsite storage also included for faster local recovery
- 60-day retention as standard; extended retention and disaster recovery plans available
Backup monitoring & verification
- Active monitoring and testing of your backup solution — not just set-and-forget
- Issues are identified and repaired before you ever notice them
- Techworks-provided backup equipment managed on your behalf
24/7 system monitoring
- Continuous monitoring of servers, networks, and workstations
- Automated alerts routed directly to our team — not your inbox
- Proactive issue detection and response before systems go down
Patch & update management
- Operating system security patches deployed on a managed schedule
- Critical business application updates installed on an approved basis
- Automatic access to Techworks-developed security scripts and patches
Ongoing maintenance & optimization
- Regular server and network tuning to maintain performance
- Router and firmware upgrades to keep network gear current and secure
- Proactive identification of aging hardware and configuration drift
Why It Matters
The Hard Truth About Backups:
A backup that hasn't been tested is just a hope. Techworks actively monitors and verifies your backup solution on an ongoing basis, so when you need it — whether from a ransomware attack, hardware failure, or accidental deletion — it works.
Who This Is For
Best For:
Any organization that relies on servers or critical business data and cannot afford extended downtime. If a data loss event would seriously impact your operations, you need active backup management — not just a backup appliance sitting in a closet.
