For any business to succeed, it needs to exhibit some degree of empathy toward its audience. Otherwise, the services and products they offer will be less likely to meet the priorities and needs that its targets are experiencing.

As a managed service provider, this is perhaps most true of us, as our services revolve around predicting the needs of our clientele and resolving them… ideally, before the client even realizes they have a need to fulfill.

Any business can benefit from data and use it to improve its operations. This is especially the case where information technology is involved. By collecting the right metrics, you can better evaluate your business IT’s performance and identify areas for improvement.

Let’s review what some of these metrics should be.

Mobile malware isn’t common, but it’s growing increasingly more so. You may have heard of a malware called XLoader, which has been used to victimize people in over seven countries. This mobile threat has seen various iterations over the past several years, but you should be especially concerned these days.

How important do you consider security for your personal and private data on your web-connected accounts? If you don’t think about it often, you should be; countless entities out there—including major enterprises and providers you trust—do not respect your data privacy and security. Let’s discuss how some large companies take advantage of your data and some of the questions you should consider when trusting these companies with your data.

The 3-2-1 rule is a pretty standard reference for data backup and disaster recovery, but what does this rule actually entail? Today, we want to explain perhaps the most important concept to prolonging the life of your business, even in the face of difficult and trying circumstances.

Software is an important part of any business’ toolset, and for small businesses, Software as a Service, or SaaS, is the most cost-effective way to take advantage of it. The most profitable companies in the world run on SaaS, and so too can your business. Let’s go over some of the most powerful solutions your organization can implement in the realm of software and how they can benefit your success.

We could go on and on about the benefits of using Voice over Internet Protocol (also known as VoIP) for your business telephone needs. However, it is important that you do everything you can to prepare your network for this kind of utilization. Let’s review a few tips to help make sure your network is properly optimized for VoIP.

PDF, which stands for Portable Document Format, is a type of file that business professionals are all too familiar with. While most are aware of and appreciative of this file type, they likely are not aware of some of the more fun and useful features afforded to them. Let’s explore just what PDFs are capable of, including how to make and edit them.

From smartphones to laptops and everything in between, our devices are constantly exposed to dirt, dust, and germs. Keeping your technology clean ensures a longer lifespan for your devices and promotes a user’s health. Today, we'll explore four practical tips to help you keep your technology clean and functioning at its best.

Ronkonkoma, NY, February 19, 2024 — Techworks Consulting, Inc., announced today that CRN^®, a brand of The Channel Company, has named Techworks Consulting, Inc. to its Managed Service Provider (MSP) 500 list in the Pioneer 250 category for 2024.

The MSP 500 list compiled by CRN serves as a comprehensive guide to identifying and recognizing the top Managed Service Providers (MSPs) in North America. MSPs play a crucial role in supporting businesses by offering managed services that enhance efficiency, simplify IT solutions, and optimize return on investment.

The annual MSP 500 list is divided into three sections: the MSP Pioneer 250, recognizing companies with business models weighted toward managed services and largely focused on the SMB market; the MSP Elite 150, recognizing large, data center-focused MSPs with a strong mix of on- and off-premises services; and the Managed Security 100, recognizing MSPs focused primarily on off-premises and cloud-based security services.

The MSP 500 list aims to showcase and celebrate MSPs that are driving growth and innovation in the industry. These service providers not only enable businesses to harness complex technologies but also contribute to maintaining a strong focus on core business goals without stretching financial resources. By categorizing MSPs based on their business models and areas of expertise, the list helps end-users find the right partners to meet their specific needs and challenges in the rapidly evolving technology landscape.

With a strong focus on innovation, customer satisfaction, and technical expertise, Techworks Consulting Inc. has consistently demonstrated its ability to deliver comprehensive IT solutions tailored to meet the unique needs of our clients. Our company's commitment to staying ahead of industry trends, investing in cutting-edge technology, and delivering reliable support has positioned us as a leader in the managed services provider (MSP) space. Through our proactive approach to IT management and unwavering dedication to client success, Techworks Consulting has earned its place among the top performers in the MSP 500 winners, showcasing excellence in the ever-evolving landscape of IT services.

Jennifer Follett, VP of US Content and executive Editor CRN, The Channel Company, emphasized the significance of managed services for businesses at various scales, stating, "Managed services provide a route for businesses of all sizes to maintain efficiency and adaptability throughout their growth journey. The solution providers featured in our 2024 MSP 500 list are introducing cutting-edge managed services portfolios to the market, enabling their clients to achieve success by optimizing their IT budgets. This allows businesses to allocate resources strategically, concentrating on mission-critical tasks that drive future success."

The MSP 500 list will be featured in the February 2024 issue of CRN and online at www.crn.com/msp500.

For media inquiries or further information, please contact:
Susie Henaghan
Director of Marketing
631-285-1527 ex 137
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About Techworks Consulting, Inc.:
Techworks Consulting Inc. goes beyond your typical IT company—we are in the business of making your business better. We specialize in technology services that are tailored to reduce risk, increase security, and most importantly, meet your needs! We have committed ourselves to providing each one of our clients with Best-in-Class service and support, with a team that is just a quick phone call away. Techworks technology consulting and solutions go from your laptop to desktop, all the way up to the Cloud.

About The Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 40 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com

Follow The Channel Company: Twitter, LinkedIn, and Facebook.
© 2024 The Channel Company LLC. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.
The Channel Company Contact:
Kristin DaSilva
The Channel Company
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Video conferencing has really taken off in recent years, due in no small part to the COVID-19 pandemic, which forced remote work on most businesses worldwide. However, businesses see the benefits of video conferencing, and it has now cemented itself as a go-to communications solution for all businesses. Today, we want to discuss how to make virtual meetings and video conferencing more productive and more engaging.

It’s easy to look at a power strip and a surge protector and question if there’s anything that actually makes them different. After all, they both give you extra plugs, right?

Yes, but there’s more to it than just that. Let’s review some of the important differences between the two that make one a far better choice for your business’ power delivery needs.

SMBs need to be able to navigate the complexities of IT, whether it’s with a completely outsourced IT department or an in-house team of technicians. However, if you are thinking of technology management in this black-and-white way, you are eliminating the potential for enormous benefit through the use of co-managed IT.

Foldable displays are an emerging trend in the technology industry, as they are quite unique in their form factor and capabilities. What is the real value of this tech, though? Who is it actually being marketed to, and what for? Let’s dive in.

For the IT administrator and the small business owner, it can be a bewildering experience when your company comes under siege from employee-induced cyberthreats; especially if you, like many other companies, have started prioritizing security training. Even if the threat is thwarted early and the effect on the business is negligible, it is important that you trust the people who have access to your organization’s digital resources. Let’s look at some of the reasons some of your staff take cybersecurity initiatives worse than others. 

Businesses will often go into the process of self-improvement with unrealistic expectations for how much they can significantly improve their functionality. This simply is not true, and sometimes business owners need to realize that real change—the kind that yields real results—takes time. Thankfully, there are some actionable steps you can take to ensure that your business is moving in the right direction.

Technology can bring a lot of value for businesses, but sometimes it can be difficult to nail down exactly what can make a business run optimally. There are a lot of options, but all that means is that there are a lot of things that can potentially go wrong. Let’s take a look at some of the technology that small businesses are using to support the new workplace and create better opportunities. 

The strain on people’s bodies isn’t always taken seriously when someone works at a computer. Still, many official studies suggest that desk jobs can have a radical and rather negative effect on the health of individuals. One common ailment is what is called “tech neck.” Tech neck is a term that describes neck pain and damage stemming from looking down at computers or mobile devices for prolonged periods. To avoid tech neck, you can follow these helpful tips.

The laptop is an excellent piece of office equipment due to its portability and its power to meet the needs of most of today’s workforce. When in the office, however, many prefer the much larger screens that are more typical of the traditional desktop. Let’s talk about how you can get the best of both worlds by plugging your laptop into a set of peripherals and using it while it's closed—effectively turning it into a PC’s tower.

It’s an unfortunate fact that all businesses will inherently face some threats during their operations. That’s inescapable. From cyberattacks to natural disasters to good, old-fashioned accidents, you’re liable to face no small risk. This risk makes a process known as risk mitigation so critical for all businesses to undergo with some regularity.

Let’s review a few aspects of creating and maintaining a dependable risk mitigation strategy.